§ 8.1-4-2. Grounds for rescinding, waiving or reduction service fees.

Administrative hearing officers shall consider the following factors in reaching a determination as to the modification or waiving of an administrative fee, inspection order, or registration suspension order.

(a)

Evidence of attempts by the alarm user to eliminate the cause of false alarms, such as:

Installation of new equipment.

Replacement of defective equipment.

Inspection and repair of the system by an alarm technician.

Specific formal training of alarm users.

(b)

Written evidence that the alarm system which caused the alarm responses has been disconnected and removed from the protected premises.

Nothing in this Section shall be interpreted to require that all appeals which meet any or all of these circumstances will be granted. These are intended as guidelines for the hearing officer and shall not prevent the hearing officer from granting appeals for additional reasons. (31-98-8.1.)